Veterinary Receptionist
Company: Urgent Pet Care
Location: Papillion
Posted on: March 5, 2025
|
|
Job Description:
Company Description Urgent Pet Care, with 2 locations in the
Omaha/Papillion area, is an AAHA accredited, growth - oriented,
urgent care clinic that is making a difference in the lives of our
patients, clients, and team members. Our trained technicians,
assistants, and client care individuals are dedicated to the
mission and values that make us stand out in the community. We
value new ideas, thoughts, and comments about current business
procedures and future endeavors will continue to help us improve
and grow our company. Job Description Job duties include, but are
not limited to: Maintain the visual appeal of the hospital
reception area, greet and welcome clients and patients, answer
questions and triage client concerns, answer calls or emails and
direct to the appropriate party for resolution, schedule
appointments to maximize efficiency and daily flow, check in and
check out clients and process payments. Our receptionists offer
friendly emotional support in a compassionate and discreet manner
during times of need to our clients and must be comfortable with
various medical outcomes. Must be able to withstand unpleasant
odors and noises. May be exposed to bites, scratches, animal waste
and potentially contagious diseases. Whether youre looking to just
be a master of your role or trying to grow into that next career
move, youll have opportunities through a variety of virtual and
hands on, interactive training and continuing development.
Qualifications Were looking for: We are looking for a
customer-oriented service representative. A customer service
representative, or CSR, will act as a liaison, provide
product/services information, and resolve any emerging problems
that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They are
patient, empathetic and passionately communicative. Customer
service representatives can put themselves in their customers shoes
and advocate for them when necessary. Problem-solving comes
naturally to customer care specialist. They are confident at
troubleshooting and investigate if they dont have enough
information to resolve customer complaints. The target is to ensure
excellent service standards, respond efficiently to customer
inquiries and maintain high customer satisfaction. Experienced
Receptionist with a minimum of 1-year veterinary experience
preferred Compassionate, Calm, Team Player, Multi-Tasker and Strong
Communicator Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge
and skillset. Holidays, nights and weekends required Additional
Information Pay: Starting at $18/hr depending on experience We
offer our staff: Comprehensive Benefits (health, dental, vision,
liability, 401k & 401K matching program, life & supplemental
insurance, HSA, & FSA) - Employee Assistance Program - Paid
Vacation and Sick Time for ALL Employees - Paid Bereavement Program
- Paid Parental Leave Program - Competitive Compensation -
Continuing Education Allowance (applies to
licensed/registered/certified roles) Tuition Assistance Program -
Access to a CVA/CVT/CVPM Partnership through Penn Foster - Career
Development Opportunities - Referral Bonus Program for most
positions! - Additional Benefits May Also Be Available (i.e.
Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses
etc) - Hiring eligibility may be contingent to a candidate
authorizing and completing a satisfactory background check. - *Note
some benefits may only be available to or vary slightly for full
time employment status vs part time status. For additional details
including our full equal opportunity statement, texting/outreach
communication authorization, physical requirements of the job and
more, please visit. - - Employment Type: Full Time
Keywords: Urgent Pet Care, Bellevue , Veterinary Receptionist, Healthcare , Papillion, Nebraska
Click
here to apply!
|